Shipping policy

At AlotaPets, we aim to make your shopping experience smooth and reliable from checkout to delivery. To keep things simple for our customers, we proudly offer free shipping on all orders within the United States. Below you’ll find details about how our shipping process works and what you can expect after placing an order.

Shipping Locations

This shipping policy currently applies to orders delivered within the United States.

Processing & Delivery Times

Order Cutoff Time
Orders placed before 5:00 PM (PST), Monday through Friday, will begin processing the same business day. Orders submitted after this time will be processed on the following business day.

Order Processing Time
Orders typically require 1–2 business days to be prepared and shipped.

Transit Time
Once shipped, delivery generally takes 6-8 business days.

Estimated Total Delivery Time
Most orders arrive within 7–10 business days from the date of purchase.

Please note that delivery times may vary slightly depending on location, holidays, or carrier delays.

Shipping Carriers

To ensure reliable delivery, AlotaPets partners with trusted shipping carriers, including:

• USPS
• UPS
• FedEx

The carrier used may vary depending on your location and the size of your order.

Shipping Costs

Free Shipping
All orders shipped within the United States qualify for free standard shipping, with no minimum purchase required.

Delivery Issues

If your package is delayed, lost, or marked as delivered but cannot be located, please contact our customer support team as soon as possible. We will work with the carrier to help resolve the issue and ensure your order reaches you safely.