Terms of service

OVERVIEW

This website is operated by AlotaPets. Throughout the site, the terms “we”, “us”, and “our” refer to AlotaPets. We provide this website, including all information, tools, and services available from this site, to you as the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service ("Terms"). These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and contributors of content.

Additional policies or guidelines referenced on this site are also considered part of these Terms of Service. Please read these Terms carefully before using our website. If you do not agree with all of the terms and conditions stated here, you should not access the website or use any services.

Any new features, tools, or functionality added to the store will also be subject to these Terms. The most current version of the Terms of Service can always be found on this page. We reserve the right to update, modify, or replace any portion of these Terms at any time by posting updates to our website. Continued use of the website after changes are posted constitutes acceptance of those updates.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform that allows us to offer our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products or services for any unlawful or unauthorized purpose. While using the Service, you must not violate any applicable laws in your jurisdiction, including copyright and intellectual property laws.

You must not transmit any viruses, worms, or other malicious or destructive code.

A violation of any of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Content you submit to us (excluding payment information) may be transferred over various networks and may be adapted to meet technical requirements of connecting systems or devices. However, credit card information is always encrypted during transmission across networks.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from AlotaPets.

Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY AND COMPLETENESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material provided on this website is for general informational purposes and should not be relied upon solely for making decisions without consulting more accurate or timely sources.

Some information on the site may be historical and provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update information unless required by law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service (or any portion of it) at any time without prior notice.

AlotaPets shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website. These items may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We strive to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately represent the product colors.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may also limit quantities of any products offered.

All product descriptions and pricing are subject to change at any time without notice.

We do not guarantee that the quality of any products or services purchased will meet your expectations, nor that any errors in the Service will be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed under the same account, credit card, billing address, or shipping address.

If we modify or cancel an order, we may attempt to notify you via the email address or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. You also agree to promptly update your information so we can complete your transactions and contact you when necessary.

For more information, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control or oversight.

These tools are provided “as is” and “as available” without warranties or endorsements of any kind.

Your use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure you are familiar with the terms provided by the relevant third-party provider.

Future features or services added to the website will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services available through our Service may include materials from third parties.

Links to third-party websites may direct you to websites that are not affiliated with AlotaPets. We are not responsible for reviewing or evaluating their content or accuracy.

We assume no responsibility or liability for any third-party websites, products, or services. Any transactions conducted on third-party websites are solely between you and the third party.

SECTION 9 – USER COMMENTS AND FEEDBACK

If you submit comments, suggestions, ideas, or other materials to us, whether requested or unsolicited, you grant AlotaPets the right to edit, copy, publish, distribute, and use such content without restriction.

We are under no obligation to:

Maintain comments in confidence
Provide compensation for comments
Respond to submissions

We reserve the right to remove any content that we determine to be unlawful, offensive, threatening, defamatory, or otherwise objectionable.

You agree that your comments will not violate any rights of third parties, including copyright, trademark, privacy, or personal rights.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS AND INACCURACIES

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct any errors and update information at any time without prior notice, including after an order has been submitted.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

• For any unlawful purpose
• To violate any laws or regulations
• To infringe upon intellectual property rights
• To harass, abuse, insult, harm, or discriminate against others
• To submit false or misleading information
• To upload viruses or malicious code
• To collect personal information of others without consent
• To spam, phish, scrape, or crawl the site
• For obscene or immoral purposes
• To bypass or interfere with the security features of the Service

Violation of any prohibited uses may result in termination of your access to the Service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the Service is at your sole risk. The Service and all products delivered through it are provided “as is” and “as available” without warranties of any kind.

In no case shall AlotaPets, its directors, employees, affiliates, or service providers be liable for any damages, losses, or claims arising from your use of the Service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AlotaPets, including its affiliates, partners, employees, contractors, and service providers, from any claim or demand made by a third party arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will still be enforced to the fullest extent permitted by law. The remaining provisions will remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.

You may terminate these Terms at any time by discontinuing use of our website.

We may terminate or suspend access to our Service at any time if we believe you have violated these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service and any policies posted by AlotaPets constitute the entire agreement between you and us regarding your use of the Service and supersede any prior agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of the United States of America.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most current version of the Terms of Service will always be available on this page.

We reserve the right to update or change these Terms at any time. Your continued use of the website following the posting of updates constitutes acceptance of those changes.